Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Niel's Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Niel's Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Auto Value CSC - Certified Service Center
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ASE (Automotive Service Excellence)
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What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Neil helped me 1 1/2yrs ago when I had major delema. My 2021 Toyota Corolla SE Nightshade that I had lease on had major damage from rats getting into engine compartment. Water resivior had big holes,several pieces of wiring harness were gone and I took it to Simi Valley Toyota (my leaser who helped me finance a wonderful car). One of the service guys we will leave name out gave me a quote of just over $9000.00. I was very devastated especially just lost my wonderful job. Now I know plenty about cars there engines and rest but, I think this service guy took me for a stupid woman. So I towed it back to my house covered it and figure that was it till lease is up. My neighbor across street gave me neils automotive in Moorpark. OMG he is the nicest guy. Doesn't cheat you and respects you. Needless to say everything fixed for just over $300. When I purchase another vehicle he will be my only service guy quotes-image
, 08/11/2025
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If you need a great mechanic in Moorpark, this is where you should go no doubt in my mindquotes-image
, 07/19/2025
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