
Archive for July 2023Steering Clear in Thousand OaksPosted July 30, 2023 7:22 AMThose who know vehicles believe the steering system may be the most vital component of them all. Perhaps you've found over the years your steering has gotten loose. Or maybe suddenly, your steering wheel has gotten very hard to turn. Let's steer you in the direction of understanding why this may be happening. First, loose steering. This can likely be the result of wear and tear on the components that connect the steering mechanism with the wheels. Those parts can be ball joints, Pitman arms or tie rods. These parts take a lot of abuse on the road, thanks to railroad tracks, potholes, uneven surfaces: you name it. It's important that they be checked regularly and maintained at Niel's Auto Service. Second, the hard-to-turn wheel. Virtually all vehicles on the road have power steering. There are a couple of different types, though, so let's deal with each. By the way, when they fail, your vehicle's steering can suddenly go from easy peasy to really hard to control. Some vehicles have hydraulic power steering. It uses a hydraulic fluid that can either leak out or become contaminated. When that happens, you can lose that power assist. There's also a belt involved, and if it becomes worn, stretched or cracked (or even breaks), you'll find yourself struggling with the wheel. If you hear a loud whine coming from the area in the engine compartment when you are steering, that could mean your power steering pump is failing. The best way to avoid these problems is regular maintenance. Recently, manufacturers have been using electric power steering systems that have some advantages over hydraulic systems. They have electric motors that—like everything mechanical—can fail. Sometimes a fuse to the power steering motor will blow, but simply replacing the fuse often doesn't get to the root cause of the problem. A Niel's Auto Service technician can evaluate the system and recommend a solution. Steering issues are all about safety and should be addressed as soon as possible. When you tell your service advisor, try to be specific about the signs and symptoms. It's one way to steer clear of trouble on the road. Niel's Auto Service Why Alignment Matters (Vehicle Alignment Maintenance)Posted July 23, 2023 10:10 AMIt's one of those things that can happen on a multi-day road adventure or a quick trip to the grocery store. You hit a pothole, go too fast over a speed bump, nail a curb. When it happens, you think, "I wonder if that was hard enough to do any damage?" But things seem ok and you continue on your way. Keep in mind that any blow to your vehicle's suspension can throw it out of alignment. It can be a hard knock from the road or from another vehicle, such as being involved in a minor accident. When your suspension is out of alignment, it means that the wheels aren't all pointing where they should. And after a while, it can make your tires wear unevenly and cause problems with steering and handling. Let's go back to that pothole or curb you hit hard. Even though you think there was no damage done, if you wait until you see tire wear, you may need to replace all four tires, not an inexpensive proposition. That's why it's a good idea to make sure your alignment is regularly checked by a qualified technician. If you get regular oil changes (a MUST!), consider having an alignment check while your vehicle is in. That's especially important if you drive roads that resemble the lunar surface. If you buy new tires, it's also strongly recommended that you have your alignment checked. You can have your front wheels aligned or all four, and if your vehicle is newer, it's not a bad idea to spend a little extra for the four-wheel alignment check. Good alignment pays off with better steering and handling, less tire wear and—BONUS—better fuel economy since aligned wheels offer less resistance when they roll on the road. Niel's Auto Service In That Case? (Transfer Case Exchange)Posted July 16, 2023 11:17 AMEver wonder how all-wheel-drive or 4-wheel-drive vehicles get the power from the engine to the front and rear wheels? The magic happens in what's called a transfer case. In some all-wheel-drive vehicles, it's sometime called a power take-off unit, or PTU. Inside the transfer case is a set of gears. And to keep those gears meshing smoothly, they have to be lubricated and kept cool. What does that is called transfer case fluid. Depending on your vehicle's type of transfer case, it is filled with either an automatic transmission fluid, a gear oil that's a bit thicker or transfer case fluid designed to be use for your transfer case. As happens with all lubricating fluids, the transfer case fluid has things in it that break down the older they get. They have corrosion inhibitors, detergents and anti-foaming agents that keep the lubricant from getting air bubbles in it. Transfer cases don't have filters in them to clean out impurities. If you don't have your transfer case fluid exchanged for fresh, you risk damage to the case, and that can run into thousands of dollars. So the wise driver makes sure the fluid is changed according to the manufacturer's recommendations. For many vehicles, that is every 30,000 mi/50,000 km, but some require it more frequently. Your vehicle service facility can advise you on what your vehicle's optimal interval is. During the fluid exchange, any metal filings that may have come off are cleaned off of the drain and fill plugs that are usually magnetized to catch the stray metal pieces. If you hear grinding noises coming from under your vehicle or if it is having trouble shifting gears or going in and out of 4-wheel-drive, those could be signs your transfer case needs service. In that case, have our technicians check it out. The best plan of action? Keep your transfer case fluid maintained and it should keep you heading down the road for years to come. Niel's Auto Service | ||
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Niel did an outstanding job replacing my Chrysler Pacifica's radiator. While working on my vehicle, he also fixed an annoying start/stop issue that had been bothering me for months. The service was completed quickly, the pricing was fair and transparent, and the quality of work was excellent. Highly recommend Niel for anyone needing reliable auto repair with great attention to detail.

Shoutout to Neil’s Auto Service they did an awesome job on my car! Super quick turnaround but still made sure everything was done right. You can tell they care about quality work. Definitely coming back next time I need anything done!
