AUTONET TV

Unlock the Secret (Malfunctioning Door Lock Actuator)

What a convenience power door locks are on a vehicle.  The latest don't even require you to push the button on the key fob; all you have to do is have it with you.  But sometimes there's a component of power door locks that can fail, especially when they are used several times each day.  Those are called the door lock actuators.

The actuator is an electric part that works with others (like motors and gears) to lock and unlock doors.  You can hear them work, sometimes with the little whirr of the gear or the quiet clunk of the lock finishing its cycle.  And it's good to pay attention to that sound because if it starts to sound different, it could be a signal that your lock is on the brink of failing. Another sign of a failing power door lock actuator is they start working intermittently or quickly and erratically.  The driver's door is often the first to start acting up since it's the one that usually gets the most use.

When you start to notice these signs, consider a visit to your service facility to get your vehicle checked out.  If you wait too long, you may find yourself getting locked out of your vehicle. Many vehicles do have mechanical keys available as a failsafe so you are at least able to get inside.  Some of them are hidden inside the key fob and you should know how to access them.  Check with your owner's manual or ask your service advisor.

It's extremely inconvenient to have to unlock your vehicle with the mechanical key, then get inside and unlock the other doors. It's even more inconvenient if you have passengers in the rear seats.  And that doesn't even count having to go through the same thing to lock the doors when you arrive at your destination.

There are many things that can cause power door locks to malfunction, but if it turns out to be a power lock actuator, the most common remedy is to replace it.  Some are easier for technicians to reach than others, depending on your vehicle's design.  But once your locks are working again, you might think you've found the "key" to happiness!

Niel's Auto Service
49 Taylor Ct Ste B
Thousand Oaks, CA 91360
805-379-4040
http://www.nielsautoservice.net

How Does Niel's Auto Service Know What to Recommend?

When you drop your vehicle off at Niel's Auto Service in Thousand Oaks, they don't just poke around under your hood looking for stuff to do. Niel's Auto Service professionals have lists and procedures they follow for different types of service. First of all, your Thousand Oaks service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileage. If you are a regular customer, they will also check your vehicle's history.

If the vehicle manufacturer's recommendations go beyond the services you've ordered, they'll let you know. They'll also indicate whether those services are urgent or if you can wait a while to take care of them. The Niel's Auto Service pros won't do work that you don't agree to.

They will, however, perform inspections while they're servicing your vehicle. They'll check belts, filters and fluids. They'll check your windshield wipers for wear. They'll let you know if there's an urgent problem that needs taken care of, and they'll give you a heads-up about problems that might be developing. If repairs or services are in order, you are given options based on driving needs and budget.

You can think of it like a trip to the dentist for a check-up. The dentist will check if you've had x-rays recently. If not, he'll get your permission to take new ones. Then the hygienist will clean your teeth and check your gums. At the end, the dentist comes in and inspects your teeth. You'll be told if you need any work done, about problems that are developing, and if anything is urgent. You'll be given different care options and recommendations on where to get work done that is beyond your dentist's usual purview. Then you'll be sent to the front desk for appointments and paperwork.

These procedures make sure your teeth are in good working order and that you are apprised of any problems. Then you can make a decision as to what work you want done and when. Niel's Auto Service in Thousand Oaks operates the same way. They want Thousand Oaks drivers to be able to make informed decisions about their car care.

Preventive auto maintenance is a lot like dental check-ups. Small problems can quickly develop into big ones. A cavity becomes a root canal. A dirty filter becomes engine damage. Skipping check-ups for either your teeth or your vehicle can lead to repairs.

Niel's Auto Service follows industry guidelines. A part is replaced only if it can no longer perform its function, no longer meets its design specifications or is missing – or if you ask for upgraded performance. Your Niel's Auto Service service advisor will recommend a part be replaced if it is showing signs that it will soon fail.

Dentists often offer services that go beyond routine care, such as teeth whitening. Service centers also offer Thousand Oaks drivers help with upgrades to a vehicle. They'll know what parts are needed and how to perform the work so that safety and performance aren't compromised. You can rely on the pros at Niel's Auto Service for good auto advice.

The next time you're headed to the dentist's office, think about the vehicle you're riding in. Is it time for it to get a check-up, too?

Niel's Auto Service
49 Taylor Ct Ste B
Thousand Oaks, CA 91360
805-379-4040
http://www.nielsautoservice.net

Battery Maintenance Tips From Niel's Auto Service

When it comes to your vehicle, it all starts with the battery. Proper battery maintenance is important for two reasons:

First, your vehicle won't start or run without it. Second, it is the key to the long life of your auto electrical system. If your battery isn't working efficiently, your alternator has to work overtime to make up for it, and other electrical components can suffer as well.

A number of years ago sealed batteries were introduced to the local Thousand Oaks, CA, market. They were hailed as being 'maintenance-free batteries.' While it is true that you can't get in and adjust the electrolyte levels of a sealed battery, it is by no means maintenance free.

Batteries are very sensitive to changes in the weather around CA. Temperature really affects auto battery performance. A battery inspection is an important part of your spring and fall checkups. Next time you're under your hood, take a look at your battery.

• Is it clean and free of residue? A dirty battery will drain.
• Is there corrosion at the terminals where the battery cables attach to the battery? If there is, the corrosion can interfere with how efficiently electricity passes back and forth from the battery.
• Are the cables loose? Make sure they are tight.
• Are the cables themselves corroded? Corrosion can actually eat through the battery cables.

Niel's Auto Service service advisors can inspect and test your battery. If the inspection warrants a cleaning, have it done. If the battery test indicates that replacement of the battery or cables is in order, you will be lucky to have caught the problem before it becomes a major inconvenience.

Your battery will also last longer if you keep your fuel system and ignition system clean. It's all part of your commitment to regular maintenance, to keep your vehicle running on Thousand Oaks streets at its best for a long, long time.

Niel's Auto Service
49 Taylor Ct Ste B
Thousand Oaks, CA 91360
805-379-4040
http://www.nielsautoservice.net

Thousand Oaks Customer Detective Work

One might say the most challenging part of being an automotive service technician at Niel's Auto Service is diagnosing a problem before it can be fixed.

Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.

Let us at Niel's Auto Service introduce you to something we'll call 'Customer Detective Work' –  helping your technician find clues to what's wrong.

We start with the detective basics: What, Where and When. Play along with me; You come in to Niel's Auto Service and your car is making a funny sound...

• Q: Where's the sound?
• A: Around the right front wheel.

• Q: What kind of sound?
• A: Kind of a clunk, clunk sound.

• Q: When do you hear the sound?
• A: When I turn and accelerate. 

• Q: Right and left? Forward and back?

Do you see where we're going? You're gathering additional information to help your technician at Niel's Auto Service know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.

You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."

If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.

Ask us for details.

Niel's Auto Service
49 Taylor Ct Ste B
Thousand Oaks, CA 91360
805-379-4040
http://www.nielsautoservice.net